HR Coordinator (Shared Services) — Join the People Team at Anglian Home Improvements

Want to make HR feel effortless for the people who rely on it? At Anglian Home Improvements, we’re looking for a proactive, people-first HR Coordinator to join our Shared Services team. This role is ideal for someone who loves creating structure, improving processes, and delivering a consistently great employee experience—while also supporting and guiding others to succeed.

You’ll be part of a collaborative People team where HR administration meets continuous improvement and where your work directly impacts how smooth (or stressful) day-to-day HR interactions feel.

About The Role

As an HR Coordinator – Shared Services, you’ll help keep HR running smoothly across the business. You’ll manage key HR workflows, support shared service operations, and ensure requests are handled accurately, efficiently, and with care. This is not a “back office only” job—your influence is felt in the quality of service employees experience.

You’ll also bring energy and structure to the team by supporting day-to-day operations and helping drive improvements to how we work.

What You’ll Do

• Coordinate shared HR service requests end-to-end, ensuring they’re processed accurately, on time, and to a high standard.
• Deliver a first-class employee experience by responding professionally, clearly, and with empathy.
• Maintain HR records and data integrity, ensuring information is accurate, complete, and compliant with internal standards.
• Support HR processes and documentation across common employee lifecycle activities.
• Work with internal teams to resolve queries, escalate where appropriate, and keep stakeholders informed.
• Identify process improvements and actively contribute to continuous improvement initiatives within Shared Services.
• Support team effectiveness through hands-on assistance—helping others succeed when workloads shift or priorities change.
• Ensure quality and consistency across HR administration, including checking work for accuracy before completion.
• Handle confidential information responsibly and in line with company policy.

What We’re Looking For

• Experience in HR administration or shared services, ideally supporting employee queries and HR workflows.
• A strong service mindset—you enjoy helping people and take pride in getting it right.
• Excellent attention to detail with the ability to manage multiple requests and priorities.
• Strong communication skills—you can explain HR information clearly and professionally.
• Comfort with structured processes and the ability to follow procedures while still finding ways to improve them.
• Proactive problem-solving—you don’t wait for issues to escalate; you look for solutions.
• Ability to work collaboratively with different teams and support others when needed.
• Confidentiality and professionalism when handling sensitive employee data.
• HR systems confidence (e.g., HRIS/workflow tools)—you’re comfortable learning and using systems effectively.

If you’re the kind of HR professional who likes turning “messy” into “managed,” and who genuinely enjoys helping people feel supported, you’ll fit right in.

Why Anglian Home Improvements?

• Make an impact—your work improves the experience employees have with HR.
• Be part of a People-focused team that values continuous improvement.
• Grow your HR career in an environment that balances operational delivery with development.
• Work with purpose—supporting people through structured, reliable HR service.

Benefits

• Supportive team environment with a collaborative, can-do culture.
• Opportunity to develop through continuous improvement and shared service best practices.
• Professional standards and clear processes to help you succeed.
• Employee-first approach—you’ll be empowered to deliver a great service experience.

How to Apply

Ready to bring structure, energy, and a genuine people-first approach to Shared Services HR? Apply now to join Anglian Home Improvements and help shape a first-class employee experience.